Knowledge is power for product managers, but you have to gather and interpret the right metrics. Here are seven suggested KPIs that you can use to expand your customer insight and to drive better performance.
Month: April 2012
Everyone seems to be hyping Big Data right now. I think we’ve reached that slightly scary point where CEOs are aware of Big Data and are beginning to think it a panacea for all business ills. But I’m asking the question: what’s the big deal with Big Data?
I enjoy a good cookie, particularly the slightly squidgy ones with huge chunks of chocolate in. Sadly, this isn’t about highly-calorific comestibles, but about information this site will store in your browser.