22: Blow your own trumpet
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I’m writing about one hundred things I’ve learned as a product manager.
If you’ve worked in product management for a while, you’ll almost certainly have been annoyed by others taking credit for your hard work. Your boss will make some kind of announcement that Salesy McSalesdroid had won a massive deal, aren’t they great, they get a free island and half of your salary as bonus, yadda yadda yadda.
Everyone conveniently ignores that you held their hand to all the customer meetings, wrote AND DELIVERED the pitch to the customer, rearranged your roadmap to squeeze in some customer-specific features, and basically did everything needed to secure the deal. But the main reason nobody else knows this is because you didn’t actually tell anyone!
Many product managers say how difficult they find it to trumpet their own successes
From the product managers I’ve met over the years, many of them have said how difficult they find it to trumpet their own successes. Unfortunately, this also meant that they generally failed to be recognised for the extent of their contribution. It wasn’t necessarily because they were shy, retiring types either, more that they felt it was a little crass to take credit for something they felt was a team achievement. Incidentally, I don’t know whether this attitude is exclusively a British thing or more generally a product manager thing.
You know what? It doesn’t hurt to remind the people who review your salary each year how much you contribute to the success of your products and company. Sure, product managers achieve results through team effort, but as long as you’re highlighting your contribution and crediting others’ efforts appropriately, there’s nothing wrong with a bit of self-publicity to balance the praise heaped upon the needy Sales team.
You’ll also be doing the profession a favour by illustrating the kind of things product managers do, and how important we are to the business. So get out there and blow your trumpet!
Do you find it particularly difficult or easy to publicise your achievements? Share your experiences in the comments.
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by Jock Busuttil
“I wish this book was published when I started out in product management”
KejiA (Amazon reviewer)