PRODUCTHEAD

PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure.



Recent editions

PRODUCTHEAD: Service design and product management

» Customers are seeking more value from digital technologies — “liquid experiences”

» Services by nature don’t always fit current organisational structures

» Service design and business analyst roles require a different type of focus and mindset

» Key to becoming a service designer is not finding a new job, but transforming your current job

» “Seamless services” means bringing together people from across professional boundaries

Read more › PRODUCTHEAD: Service design and product management

PRODUCTHEAD: Ethical product management

» Product managers must understand the impact of their products on society as a whole

» Now is the time to push for broader product management accountability

» No company, individual or set of activities, yet provides a clear-cut example of ethical best practice

» What we build must not be at the cost of another group’s needs

» Nothing in traditional product training prepares you for making ethical decisions

Read more › PRODUCTHEAD: Ethical product management

PRODUCTHEAD: The new lamplighters

» Amazon warehouses are gradually moving towards full robotic automation

» Greater automation creates new types of work, but not necessarily for people

» Smart contracts are already automating financial transactions, but can be susceptible to coding flaws

» Increased use of machine learning in insurance places greater burden on regulators to ensure fairness

Read more › PRODUCTHEAD: The new lamplighters

PRODUCTHEAD: The what, why and how of user research

» User research needs to be proactive as well as reactive validation

» Some research techniques are more useful than others at different stages

» You must safeguard the welfare of your user research participants

» There are many ways to recruit participants for your research without outsourcing

» Use a simple format for sharing research findings memorably

Read more › PRODUCTHEAD: The what, why and how of user research

PRODUCTHEAD: Remind me, what am I meant to be doing?

» A product manager works at the intersection between business, technology and user experience

» A product manager is not a replacement for absent specialists

» The product manager is accountable for ensuring the solution is both valuable and viable

» Product managers use their knowledge of user needs and business goals to frame problems and set priorities for their delivery teams

Read more › PRODUCTHEAD: Remind me, what am I meant to be doing?

PRODUCTHEAD: The good, the bad and the ugly of machine learning

» Machine learning is the science of getting computers to act without being explicitly programmed

» DeepMind’s AlphaFold solves a complex protein folding problem in days rather than years

» Netflix and the BBFC automate age certifications for content with a staff-trained algorithm

» YouTube’s recommendation algorithm has the unintended consequence of creating echo chambers

» An algorithm widely used in US courts for predicting future criminality exhibits racial bias

» Filmmaker Shalini Kantayya explores the impact of biased facial recognition algorithms on human rights

Read more › PRODUCTHEAD: The good, the bad and the ugly of machine learning

PRODUCTHEAD: The plummeting price of power

» Scientists have solved a problem preventing the commercial production of more efficient solar panels

» Solar generated electricity is now cheaper than fossil fuels

» Tesla’s South Australia battery farm is saving tens of millions of dollars

» South Australia spent an hour powered solely by solar, 77% of which came from consumers’ home panels

» The cost of US battery farm projects has dropped 70% in 3 years

» Tesla’s battery innovations would result in cost dropping by half, capacity increasing by half

» The convergence of green technologies would lead to explosive growth

Read more › PRODUCTHEAD: The plummeting price of power

PRODUCTHEAD: Hieranarchy

» Hierarchy in organisations appeals to our innate need for stability, but turns us into ego-driven and needy children

» Nature abhors a hierarchy. What if there was a viable alternative way to organise ourselves?

» Valve Corporation shows new employees how an organisation can operate without hierarchy

Read more › PRODUCTHEAD: Hieranarchy

PRODUCTHEAD: Finding the positives

» Lockdown has accelerated existing tech adoption trends

» You need to be asking different questions about product strategy now

» 25% discount available on my Product Management Masterclass

» How to make your résumé stand out from the competition

» 5 lessons from transforming culture in government

» Avoid the biases and traps of user and market research

» How to use product strategy to influence dysfunctional corporate strategy

Read more › PRODUCTHEAD: Finding the positives

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