» The Spotify Model was only ever a snapshot in time at Spotify

» It existed in the context of a company whose leadership valued trust, self-organisation and change

» As Spotify grew, it failed to strike the right balance between autonomy and collaboration

» Alignment to product strategy remains crucial for autonomous teams to deliver valuable work

» Problems come and go, but culture is forever

» Psychological safety presents a new set of social norms

» Product managers should be at the forefront of helping organisations to do things better for people

» The corporate vision explains why the company exists

» Open forums and communication lines between teams helps to maintain alignment