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88: Control your narrative

88: Control your narrative

Posted on Wednesday, 1 March 2023

Years ago, someone once told me that “perception is reality” when it comes to reputation at work. Of all the lessons I’ve learned in my career, this has been by far one of the hardest.

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Why can’t I rely on user research from other departments?

Why can’t I rely on user research from other departments?

Posted on Wednesday, 8 February 2023

“Hi Jock, You talk about doing user research directly with users – does it matter that the Operations and Process tracks are telling me what their users want instead?”

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Will platforms conquer the world?

Will platforms conquer the world?

Posted on Saturday, 10 December 2022

Product managers of software and hardware platforms face unique challenges that PMs of ‘regular’ products do not.

In this panel discussion, Hans-Bernd Kittlaus discusses platform product management with Samira Negm, Peter Stadlinger and Jock Busuttil.

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As head of product, should I be a player-manager, or hire and delegate?

As head of product, should I be a player-manager, or hire and delegate?

Posted on Wednesday, 16 November 2022

“Hi Jock,

There’s plenty that needs doing. As head of product I could focus on the hiring process and delegate, or I could get stuck in with the products as a player-manager. What’s the right balance?”

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Thank you for 10 years of support

Thank you for 10 years of support

Posted on Monday, 17 October 2022

Just a quick post to say that Product People Limited is 10 years old today. And I’m proud of it :-)

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Billion-dollar platforms — how they did it

Billion-dollar platforms — how they did it

Posted on Wednesday, 5 October 2022

I was asked recently whether platforms will conquer the world. My view? They already have. In this article I share how they’ve done it, and how you can successfully bring your own platform to market.

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87: An exercise in stakeholder alignment

87: An exercise in stakeholder alignment

Posted on Wednesday, 7 September 2022

When your stakeholders each have their own interpretations of the product strategy, this lack of stakeholder alignment will cause you no end of problems. Here’s what you can do about it.

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86: The 4 unintended side-effects of risk aversion and what to do about them

86: The 4 unintended side-effects of risk aversion and what to do about them

Posted on Wednesday, 22 June 2022

When we become more worried about risk, four unintended things also tend to happen: bottlenecking, erosion of trust, ossification of process, and a risk appetite that tends towards zero. Here’s what you can do about them.

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What’s the difference between ‘measures of success’ and ‘definition of done’?

What’s the difference between ‘measures of success’ and ‘definition of done’?

Posted on Thursday, 9 June 2022

Hi Jock,
How would you describe ‘measures of success’ versus the ‘definition of done’? I’m trying to explain the difference simply to my team.

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85: The agency trap

85: The agency trap

Posted on Wednesday, 11 May 2022

How can product management fit into an agency business model? Spoiler alert: _not easily_

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