Article archives
Here you can find links to all the articles published on this website.
You can also view the PRODUCTHEAD newsletter archive.
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95: How to form a go-to-market strategy
A go-to-market strategy isn’t something you tack on as an afterthought to an upcoming product launch. Instead it’s about understanding where value exchanges occur, and figuring out how to make them more frequent, consistent and predictable.
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Startup to Scale-up Club Q&A – 14th April 2026
» Structuring analytics for user engagement » Defining an MVP in the AI era » When to use genAI and when to use machine learning (ML) » Product differentiation in a crowded market » Implementing reusable components and designs and more
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We’re all addicted to AI, but it’s going to be okay
We seem to stuck in a contradiction in which we worry about AI’s effect on our critical thinking, while finding it equally hard to resist using. Why is that?
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Canary in the mine: AAA game developers are unionising
Early warning signs that there may be another storm brewing in tech for product managers to weather
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Startup to Scale-up Club Q&A – 13th Jan 2026
» Recommendations for automated infrastructure monitoring » Safe presentation of medical data in Femtech apps » Trade-offs of cloud versus local AI deployment for agricultural technology and more
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Startup to Scale-up Club Q&A – 9th Dec 2025
» Why it’s important to check assumptions before embarking on a costly product build » Keeping customer data segregated in the right way while avoiding over-engineering » When on-premise servers are a more cost-effective bet than cloud services
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Are developers vibe coding themselves out of a job?
And is the increasing reliance by junior developers on AI coding assistants storing up a generational skills shortage for the future – ‘professional debt’, if you will?
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Cloud computing for non-technical product managers
To understand how cloud computing works, we’re going to start with the basic building blocks and work our way up.
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94: New technology alone is not the answer
New technology is not going to suddenly make all the challenges facing an organisation disappear overnight. Why? Because more often than not, those challenges are social not technological. Technology alone rarely solves ‘people problems’.
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What freelance product management is really like with Jock Busuttil
Off the back of his recent article for Mind The Product, Liam Smith interviewed me about my experiences in freelance product management. I started as a freelance product manager in 2012 when I founded Product People Limited, and had been blogging about product management for a couple of years before that. (You can read my…
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Is coding in the open right for your organisation?
Coding in the open benefits public sector organisations and can yield a strategic advantage to commercial organisations also. I explore how and why.
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How do you ensure success as a freelance product manager on a short engagement?
As a freelance product manager, think about two things: how you can deliver value as quickly as possible, and how to ensure you do at least the one main thing they brought you in to do.
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DevRel and Product Management with Jock Busuttil on the Voxgig podcast
I’m chatting with Voxgig’s Richard Rodger about common challenges in product management and DevRel: » Why learning by soundbite gives a superficial understanding of the craft » Why we’re finding it hard to communicate value to our bosses + more :-)
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93: What to expect from your face-to-face product manager interview
Your product manager interview is as much about you getting to know your interviewers as it is the other way around. Here’s what you can expect along with my tips for standing out from the crowd.
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92: Moving up to a CPO or VP Product role
Stepping up to a CPO or VP Product role doesn’t so much change what you do. Rather it amplifies everything. This guide lets you know what to expect.
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I want to update my pricing strategy. Where do I start?
“I want to change my pricing strategy to cater differently for SMEs and enterprise customers. Where do I start?”
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How do I make my product roadmap a better communication tool?
“My product roadmap is not getting the right information across to other people in my company. How can I improve it?”
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How can I keep track of all these product metrics?
“Juggling all our metric tracking has become increasingly overwhelming. “How do other teams effectively prioritize and process this information?”
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Getting your first job as a product manager
Getting your first job as a product manager can seem impossible. Thankfully it’s not! I share my advice on how to break into a career in product management.
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Force multipliers
I seek out “force multipliers” to extract multiple benefits from the same work, like my very own workplace fusion reaction. Can you find your own?
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91: How to sharpen up your vision and strategy
You can help your company to sharpen up its vision and strategy with these straightforward questions and worked examples.
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90: Always have a plan B
Have you ever wondered why product managers say “it depends” quite so often? The best product managers always have a plan B.
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89: What games taught me about customer onboarding
The most successful games and products share a common attribute: they help the user become more skilled throughout their journey. Customer onboarding is a continual process.
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Should I take a product manager job in a sales-led company?
“Hi Jock, I’m currently applying for loads of product manager jobs. I’ve received an offer from a sales-led company where the Product team reports in to Sales. Should I take the job?”
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88: Control your narrative
Years ago, someone once told me that “perception is reality” when it comes to reputation at work. Of all the lessons I’ve learned in my career, this has been by far one of the hardest.
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Why can’t I rely on user research from other departments?
“Hi Jock, You talk about doing user research directly with users – does it matter that the Operations and Process tracks are telling me what their users want instead?”
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As head of product, should I be a player-manager, or hire and delegate?
“Hi Jock, There’s plenty that needs doing. As head of product I could focus on the hiring process and delegate, or I could get stuck in with the products as a player-manager. What’s the right balance?”
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Thank you for 10 years of support
Just a quick post to say that Product People Limited is 10 years old today. And I’m proud of it :-)
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Billion-dollar platforms – how they did it
I was asked recently whether platforms will conquer the world. My view? They already have. In this article I share how they’ve done it, and how you can successfully bring your own platform to market.
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87: An exercise in stakeholder alignment
When your stakeholders each have their own interpretations of the product strategy, this lack of stakeholder alignment will cause you no end of problems. Here’s what you can do about it.
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86: The 4 unintended side-effects of risk aversion and what to do about them
When we become more worried about risk, four unintended things also tend to happen: bottlenecking, erosion of trust, ossification of process, and a risk appetite that tends towards zero. Here’s what you can do about them.
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What’s the difference between ‘measures of success’ and ‘definition of done’?
Hi Jock, How would you describe ‘measures of success’ versus the ‘definition of done’? I’m trying to explain the difference simply to my team.
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85: The agency trap
How can product management fit into an agency business model? Spoiler alert: _not easily_
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Whatever this is, this web3 product manager role is not a product manager
Jason Shah says that joining a web3 company can be “an opaque process and a risky decision”. I’d add “ethically challenging and morally grey” to that description.
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Sorting the signal from the noise – a guide to fact-checking
One of the most important, and arguably hardest jobs we have as product managers is to work with our team to sift through information, read between the lines, and verify what is fact and what is merely opinion.
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What’s the difference between a growth hacker and a growth product manager?
Hi Jock, I was reading your article about growth product managers. What is the difference between ‘growth hacker’ and ‘growth product manager’?
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84: Start building a community of practice with the 3 minute challenge
When you start out as a head of product, you’ll probably need to create a community of product people. In this article I share my advice to help you get the ball rolling with your own community of practice.
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Should a growth product manager even be a thing?
There’s an ongoing debate about generalist product managers versus emerging product manager specialisms (such as ‘growth product manager’). I think there is room in our profession for both. Let me explain.
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6: 6 tips for presenting slides that don’t suck
All product managers will need to stand up and present to others at some point. You won’t be helping yourself (or your audience) if your slide deck is atrocious. So here are my 6 tips for presenting slides that don’t suck.
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My boss wants to set me an OKR on revenue growth. Is this right?
Revenue growth is the ultimate vanity metric. It’s lagging and measures an output, not an outcome. That’s why it’s a terrible choice of OKR.
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83: 5 tips to ace your first impression at a new job
Because so much of product management is about working with people, it’s important to take time to reflect on the kind of first impression you make to those people. In this latest entry for my series of 100 things I’ve learned about product management, I pass on my coaching advice to help you make the…
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82: Replatforming the cash cow
Engineering teams are choosing to work on projects that make them look busy, but which don’t actually move things forward. What they’re usually working on is a convoluted — and arguably doomed — attempt to replatform a legacy ‘cash cow’ product.
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81: The unifying principles of product management
A recent tweet by John Cutler provoked some interesting reactions. It got me thinking about whether there are underlying principles of product management that apply in all contexts.
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What to do when service transformation goes wrong
When companies set out to redesign a product or service, the results can sometimes be underwhelming. Instead of delivering service transformation, the team recommends only minor efficiency tweaks. If this has been happening to you, there can be many underlying causes. I’ve identified a few common problems and what you can you do about them.
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I’m overwhelmed – can you help?
“I’m 4 weeks into a new [product manager] job, having moved states for it, and I’ve recently become a parent for the first time. Currently, I am feeling overwhelmed.”
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How do you find the balance between autonomy and focus for PMs you’re managing?
“I have a PM in my team who I regularly find digging into areas of the business that are unrelated to the initiatives they’re responsible for. [As a result,] they also have a track record of being extremely slow to bring anything to market.”
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80: The neverending quest for product-market fit
Even if your product’s achieved product-market fit, you’re wrong if you think you never need to worry about it again.
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Mission to Mars
Imagine you’ve just been told that you’ll be a member of the team responsible for the first manned mission to Mars. Now imagine someone asks you how much the mission’s going to cost. The whole thing. There and back. By close of business on Thursday.
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79: The product leader’s guide to interviewing product managers
I’m often involved in the interviewing and hiring process, so I’d like to share with you my product leader’s guide to interviewing product managers.
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Should a product manager have responsibility for profitability?
“Should the product manager have some level or perhaps a great deal of responsibility for the profitability of the product? Should they understand things like the unit economics, that sort of thing?”
- PRODUCTHEAD: Managing up and down
- 95: How to form a go-to-market strategy
- PRODUCTHEAD: Moats and bridges
- PRODUCTHEAD: AI usage and the ‘bottleneck’
- PRODUCTHEAD: Who doesn’t love a good manifesto?
- PRODUCTHEAD: What does ‘done’ even mean these days?
- PRODUCTHEAD: How to present to the Board with authority
- Startup to Scale-up Club Q&A – 14th April 2026
- PRODUCTHEAD: What AI really gives you is time back for the hard things
- PRODUCTHEAD: Your go-to guide for go-to-market
- PRODUCTHEAD: The anatomy of a ‘no’
- PRODUCTHEAD: Augmenting your thinking without delegating it
- We’re all addicted to AI, but it’s going to be okay
- PRODUCTHEAD: AI anthology
- PRODUCTHEAD: Demystifying those pesky Applicant Tracking Systems
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- PRODUCTHEAD: Increasing and diminishing influence
- PRODUCTHEAD: Putting the Product Operating Model into context
- PRODUCTHEAD: Content design for humans and AI agents
- PRODUCTHEAD: How work actually gets done
- PRODUCTHEAD: Reflections on the art and science of product management
- PRODUCTHEAD: The value of the human in the loop
- PRODUCTHEAD: Forever problems and earning your keep
- PRODUCTHEAD: Down with the technocracy!
- PRODUCTHEAD: The science of stakeholder persuasion
- Canary in the mine: AAA game developers are unionising
- PRODUCTHEAD: Bad service! *Sit*
- PRODUCTHEAD: Beliefs and culture
- Startup to Scale-up Club Q&A – 13th Jan 2026
- PRODUCTHEAD: Good OKR, bad OKR
- PRODUCTHEAD: A team can be greater than the sum of its parts
- PRODUCTHEAD: The most popular of 2025
- Startup to Scale-up Club Q&A – 9th Dec 2025
- PRODUCTHEAD: Product in highly dynamic markets
- PRODUCTHEAD: Tilting the umbrella
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- PRODUCTHEAD: Rejecting extreme work
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- PRODUCTHEAD: When empowerment is a façade
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- PRODUCTHEAD: Dealing with handwavy strategy
- PRODUCTHEAD: Ending the enshittification era
- PRODUCTHEAD: Deliberately choosing to be different
- PRODUCTHEAD: The right kind of fast
- PRODUCTHEAD: Escaping ‘analysis paralysis’
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- PRODUCTHEAD: AI and I have trust issues
- PRODUCTHEAD: The discovery trap
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- PRODUCTHEAD: Move fast and break things – AI edition
- PRODUCTHEAD: Job interviews are rubbish / Least evil genAI company / The Great Flattening
- PRODUCTHEAD: Celebrating Tomer Sharon’s legacy
- PRODUCTHEAD: The rift between design and product
- Are developers vibe coding themselves out of a job?
- PRODUCTHEAD: Bridging cultural divides
- PRODUCTHEAD: Structuring teams for the work — team topologies and taxonomies
- PRODUCTHEAD: “It was at that moment he knew …”
- PRODUCTHEAD: Pragmatism versus idealism
- Cloud computing for non-technical product managers
- PRODUCTHEAD: Attitudes to technical literacy
- PRODUCTHEAD: The pendulum swings back to business impact
- PRODUCTHEAD: Not bricking it – retiring a product with good grace
- PRODUCTHEAD: Exponential growth is a myth
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- Navigating your product management career
- PRODUCTHEAD: What to consider when implementing AI in your product
- PRODUCTHEAD: Platform product management
- PRODUCTHEAD: Where does the time go?
- 94: New technology alone is not the answer
- PRODUCTHEAD: Product-led sales / product value / context & intent
- PRODUCTHEAD: The right kind of conflict
- PRODUCTHEAD: New tech = new responsibilities
- PRODUCTHEAD: I’ve solved the whole genAI problem
- PRODUCTHEAD: What a difference a year makes
- PRODUCTHEAD: ROI is wildly imprecise / Product operating system
- PRODUCTHEAD: Time passes …
- PRODUCTHEAD: Tharin × Cutler on product operating models
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- PRODUCTHEAD: ICYMI holidays 2024 edition
- PRODUCTHEAD: The most popular of 2024
- PRODUCTHEAD: What are we doing about …?
- PRODUCTHEAD: How commercial does a product manager need to be?
- What freelance product management is really like with Jock Busuttil
- PRODUCTHEAD: Should OKRs be boring?
- PRODUCTHEAD: Minimalist product strategy
- Is coding in the open right for your organisation?
- PRODUCTHEAD: Strategy toolkit, disappointment and behavioural change
- PRODUCTHEAD: The 3 pillars of product ops
- How do you ensure success as a freelance product manager on a short engagement?
- PRODUCTHEAD: Negotiating freelance day rates
- PRODUCTHEAD: This too shall pass
- DevRel and Product Management with Jock Busuttil on the Voxgig podcast
- PRODUCTHEAD: The backlash against the Spotify Model
- PRODUCTHEAD: Ways to structure your team for efficiency
