» When designing an experiment to test a hypothesis, ask how might it fail, and what you need to find out

» Luck and uncertainty mean that even good decisions can have a bad outcome (and vice versa)

» Framing our beliefs with a confidence percentage makes us more willing to accept contradictory evidence

» It can aid a team’s progress to make lots of small bets, rather than one large one in a quarter

» Separate your outputs in a release plan from the outcomes in your product roadmap

» Parkinson’s Law: work always expands to fill the time available