PRODUCTHEAD: Bad service! *Sit*
» Bad services can arise from not realising the service and the user need have drifted apart
» GenAI shifts the focus from shipping products to stewarding living systems that are continually learning and adapting
Tag: dysfunction
PRODUCTHEAD: Healthy slack in the system
» If you think product management is dead, you may not understand what it involves
» Human connection is what really knits organisations together, not process and artefacts
» Product roadmaps reflect the dysfunction inherent in your organisation
PRODUCTHEAD: This too shall pass
» A pursuit of job stability can easily translate into an unproductive ‘inertia’ instead
» Self-sealing arguments are no-win situations: every defence you make is co-opted the by other party as evidence you’re wrong
PRODUCTHEAD: The demented game show
» Some people think about problems directly; others think through the problem via potential solutions
» Organisations often jump straight into action without establishing a foundation for coping with uncertainty
» If one group has all the decision-making power, others cannot properly contribute
