While I was working at a former start-up called Zeus Technology (now doing rather well for itself, thank you), one of the investors was a chap called Nic Brisbourne. He is a perfectly pleasant chap, but at the time he scared the life out of me. I think that subconsciously I worried I might scare him and his venture capital away. One day I accidentally nicked his taxi and he was surprising forgiving.

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To be a product manager is to be an entrepreneur within your company. You need to take ownership and responsibility for all things to do with your product. Your approach needs to be holistic, evidence-based and diplomatic. You need the ability to jump between the big picture and the day-to-day detail. And you need to know your product, market, company and self to be effective.

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