licensing – I Manage Products

PRODUCTHEAD: Bad communication – how to annoy and alienate your users

Posted on Monday, 19 September 2022

» Celsys are going to start charging for software updates to their popular Clip Studio Paint product

» The way Celsys communicated this to their users caused outrage — some of which was justified

» Fog Creek found themselves trying to monetise their viral product Trello, which it had promised would be free forever

» Fog Creek had first mover advantage on an easily copied product, which it exploited by a timely sale to Atlassian

Drowning in product documentation? Start swimming – Part 2

Posted on Tuesday, 20 September 2011

We’re looking at the kinds of information that specific groups of people need to know during the lifecycle of your product and why they’re so interested in the first place.

Last time we covered the steps from idea through to convincing people to part with some cash to build it. Now we’re going to look at building it and onwards through launch to review.

Tag: licensing

PRODUCTHEAD: Bad communication – how to annoy and alienate your users

Drowning in product documentation? Start swimming – Part 2