» Product duos and trios can enhance the team, but are never more important than the team as a whole
» If a team depends on an external decision-maker, could that person join the team to empower them?
» Be comfortable not having all the answers; trust your team
» Prioritise the customer when balancing B2C/B2B decisions
» Counteract your cognitive bias towards adding complexity by subtracting
» The negative effects of social media algorithms were an early warning for the consequences of generative AI
» As product managers, we have a duty of care to our users
» The unpredictability of genAI poses varying risks of harm to users depending on the context
