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Tag: root cause

PRODUCTHEAD: Playing Whack-a-mole with symptoms

PRODUCTHEAD: Playing Whack-a-mole with symptoms

Posted on Monday, 10 October 2022

» Treating symptoms may provide short-term relief but does not alter the status quo

» Root cause analysis helps us to systematically prevent future issues or to repeat successes

» Impact maps help to connect what we choose to build and why we choose to build it

Read more ›

Questions you need to be asking

Questions you need to be asking

Posted on Saturday, 19 June 2010

There are many questions you need to be asking to determine the best course of action or to analyse underlying motivations. Of them, I use the following three questions most often:

1. So what?
2. Why?
3. What’s stopping us?

Read more ›

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