PRODUCTHEAD: Trust and customer success
» Keeping your users’ attention means minimising cognitive drain » Customer onboarding is a continuous process…
Tag: customer
I’m about to launch a website. Any advice?
“I’m about to launch a website selling scotch whisky. Can you offer any advice?”
31: Learn to enjoy networking
Business networking used to hold about as much appeal for me as speed-dating with alligators. It…
27: Don’t be scared of angry customers
At some point in your product career, you’re going to piss someone off. It will be…
