PRODUCTHEAD: Beliefs and culture
» Changing behaviour and beliefs is crucial for people to adopt a fundamentally new org strategy
» Culture optimised without alignment has unintended consequences
» Changing behaviour and beliefs is crucial for people to adopt a fundamentally new org strategy
» Culture optimised without alignment has unintended consequences
» In business, certainty tends to be rewarded, even if artificial
» Beliefs save cognitive effort and so are difficult to dislodge
» The scientific method allows us to constructively try to disprove beliefs
» We can retrain ourselves not to associate uncertainty with negative outcomes
» People more easily accept they’re not seeing the whole picture than being told they’re wrong
» Don’t make people feel bad about their beliefs — be kind and connect with them
» Research shows that we interpret words like “we believe” with differing confidence levels
» There is often a lack of discipline when it comes to talking about uncertainty