Do you spend more time writing documents about your product than actually managing it?

Many companies with some kind of product management function become all caught up in the process, drowning themselves in increasing numbers of documents. These rapidly become overwhelming to manage, contain duplicated detail and ultimately obscure the real objective of product management, namely to create successful products.

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I strongly believe that all software companies should have a manifesto or a set of guidelines which set out in practical terms how they will ensure that their products are intuitive for the types of user for which they’re intended.

For product managers, even if your company or development team doesn’t “get” usability, you can build these into your product requirements and use your Quality Assurance team to check the requirements have been delivered.

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Ah, emails. How did we manage without them? Personally, I think quite well. Now we appear to be unable to tear ourselves away from them.

They taunt us in our inbox, begging for attention. They follow us on our mobile devices, so there is no respite. Most importantly, they’re categorically not suited to all situations. Move a bit closer to the screen – I have some valuable advice for you…

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