37: Unexpected delights – a geek’s guide to the Kano model
This is the story of why I’m going to be disappointed with 99% of all airlines…
This is the story of why I’m going to be disappointed with 99% of all airlines…
One of the challenges of being a product manager is that it’s sometimes difficult to read…
I’ve been talking to web developers, engineers and product people about APIs. After all, they’re the…
Product managers hate saying ‘no’. It’s not in our nature to disappoint people.
We product managers are a surprisingly upbeat bunch considering that we seem to spend a good…
You can run lo-fi usability testing in a single afternoon that will uncover 80% of the…
You expend a lot of effort getting people to buy your product and they’re happy with…
There are many questions you need to be asking to determine the best course of action…