What’s the difference between ‘measures of success’ and ‘definition of done’?
Hi Jock,
How would you describe ‘measures of success’ versus the ‘definition of done’? I’m trying to explain the difference simply to my team.
Tag: KPI
PRODUCTHEAD: Better than okay OKRs
» Objectives and key results (OKRs) set ambitious goals and track progress towards them
» Manage your desired outcomes separately from what you do to achieve those outcomes
» Make use of OKRs standard across all teams
» Learn from when you fail to achieve your desired outcomes
» OKRs go hand-in-hand with team autonomy
Open, honest and always improving
In government, product is borne out of transparency, quite a lot of cake and a fanatical desire to serve the needs of users. Video and slides!
62: How to measure product manager performance
A real-life case study for measuring the performance of a team of product managers, with examples to download
How did you get into product management?
This is an interview I did a little while ago with a user experience author living on the US East Coast. She was interested in moving into freelance product management.
The benefits of open and transparent data
I gave a talk recently about how I’ve been using data and analytics to guide my decisions in product management. I’ve edited the transcript a little and split it into bite-size parts for your entertainment. This bit is about the benefits of open and transparent data.
21: Seven KPIs for customer insight
Knowledge is power for product managers, but you have to gather and interpret the right metrics. Here are seven suggested KPIs that you can use to expand your customer insight and to drive better performance.
Net Promoter EU Conference 2010
A few months ago, I co-presented a short speaking slot at this year’s SatMetrix Net Promoter European Conference. I’ve reproduced an excerpt from their official blog of the event for posterity.
You can see the full article in its original form at Net Promoter – Blogs – European Conference Blog 2010.
4 key ways to spot a successful product manager
As a product manager, how do you know you’re doing your job well? This article outlines the problem with traditional metrics for product managers and offers some better alternatives for measuring success: communication, ideas, roadmapping, launch and end-of-life.
