» Performance appraisals fail to take into context whether the organisation is permitting them to succeed
» Deming: “a bad system will beat a good person every time”
» Personal development and performance are different things
» Shift performance management from the individual to team, group, or organisational level
Revenue growth is the ultimate vanity metric. It’s lagging and measures an output, not an outcome. That’s why it’s a terrible choice of OKR.
» Coaching allows you to leap ahead — it doesn’t mean there’s something wrong with you
» Active listening helps you restrain the urge to jump in early with a solution
» Performance management is retrospective; performance development looks forward
» A lack of clear goals and simplistic evaluation are ways performance management goes wrong
In government, product is borne out of transparency, quite a lot of cake and a fanatical desire to serve the needs of users. Video and slides!
A real-life case study for measuring the performance of a team of product managers, with examples to download
If you’ve got 15 minutes handy, here’s an engaging and useful overview of Agile Product Ownership by Henrik Kniberg over on Crisp’s Blog.
Knowledge is power for product managers, but you have to gather and interpret the right metrics. Here are seven suggested KPIs that you can use to expand your customer insight and to drive better performance.
Here’s how to sleep more soundly at night and avoid setting unrealistic expectations about how much you can get done in a given amount of time
We’re looking at the kinds of information that specific groups of people need to know during the lifecycle of your product and why they’re so interested in the first place.
Last time we covered the steps from idea through to convincing people to part with some cash to build it. Now we’re going to look at building it and onwards through launch to review.
There is a popular myth that in order to protect its metalwork from the salty ravages of the nearby North Sea, the Forth Bridge needed to be painted to keep it proofed against corrosion. The task took so long that, by the time the painters finished one job, it was immediately time to begin over.
