Tag: performance

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» Extreme work as a product leader is a systemic issue, not a failing of individuals to set boundaries

» Define performance expectations for your product team clearly using customer value, velocity and quality

» Failure to adapt and iterate on team structures and processes will result in your strongest product people leaving

» Accepting that an employee might thrive in another environment is accepting that you (as their manager) could have done a better job

» Performance appraisals fail to take into context whether the organisation is permitting them to succeed

» Deming: “a bad system will beat a good person every time”

» Personal development and performance are different things

» Shift performance management from the individual to team, group, or organisational level

» Coaching allows you to leap ahead — it doesn’t mean there’s something wrong with you

» Active listening helps you restrain the urge to jump in early with a solution

» Performance management is retrospective; performance development looks forward

» A lack of clear goals and simplistic evaluation are ways performance management goes wrong

Knowledge is power for product managers, but you have to gather and interpret the right metrics. Here are seven suggested KPIs that you can use to expand your customer insight and to drive better performance.