» Communicating your differentiated value consistently works better than a custom pitch every time

» For go-to-market without a PMM, aim to fill some of the gaps, not to take over the whole role

» Traditional marketing-generated leads involve telling the customer the value; product-led growth shows the value instead

» Knowing what kinds of customer you want and don’t want help you to prioritise ‘one-off’ feature requests from sales

» “Enterprise customers look at our roadmaps as the starting point for negotiations”

» Are feature requests a deliberate strategy or a reactive wild goose chase?

Despite relying on each other for the success of their products, the Sales and Product teams often have a jarring relationship. This is far from ideal. By looking at where things go wrong we can identify a better way of working with each other. The prizes on offer: shorter sales cycles, more easily achieved targets and customers who are always happy to hear from you.

Does your sales team sell your products (like, in exchange for money), or does it give them away as generous sweeteners to guarantee the sale of something else that will hit their targets? Or to put it in another way, does your salesforce truly understand the value of your products and can it articulate the benefits to the customer?