» AI may help you ship faster, but validating what you shipped still takes time
» In large complex organisations, transparent, written communication helps to avoid misinterpretation
» A strategy is just a wishlist if you never actually follow through on a decision
» Empowered teams don’t work without alignment
» Transparency is a precursor for alignment and trust
» A clear area of focus is needed to make OKRs effective
» A common misconception is that openly sharing code presents security risks
» Keeping code open clarifies ownership and can avoid vendor lock-in
» Humility and authenticity go a long way in building trust
» It is hard both to share data when expected, and to do so in a way that is trustworthy and acceptable to the public
» “Nobody ever read a simple sentence and thought ‘well, that was too easy to understand.’”
» With care it is possible to create valuable products with user data while maintaining trustworthiness
Because so much of product management is about working with people, it’s important to take time to reflect on the kind of first impression you make to those people. In this latest entry for my series of 100 things I’ve learned about product management, I pass on my coaching advice to help you make the best possible impression every time.
In government, product is borne out of transparency, quite a lot of cake and a fanatical desire to serve the needs of users. Video and slides!
