Tag: transformation

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» Understanding cultural lenses is a must when working across geographical teams

» Financially viable products must earn back multiple times their ongoing costs

» AI may help to solve (or exacerbate) long-standing operating problems

» With digital transformation largely ‘done’ in UK public sector, the next challenge is coherence

Turkish chef Nusret Gökçe aka Salt Bae sprinking AI on stuff (Screengrab from https://www.instagram.com/p/BO9dI9ujWNI/ )

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New technology is not going to suddenly make all the challenges facing an organisation disappear overnight. Why? Because more often than not, those challenges are social not technological. Technology alone rarely solves ‘people problems’.

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» Software is never ‘done’ even if you choose to ignore it for a while

» A ‘training wheels’ framework to get a team started should be treated as a throwaway experiment

» Clarity is not the same as certainty, although it helps you manage the uncertainty

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When companies set out to redesign a product or service, the results can sometimes be underwhelming. Instead of delivering service transformation, the team recommends only minor efficiency tweaks. If this has been happening to you, there can be many underlying causes. I’ve identified a few common problems and what you can you do about them.

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» Lockdown has accelerated existing tech adoption trends

» You need to be asking different questions about product strategy now

» 25% discount available on my Product Management Masterclass

» How to make your résumé stand out from the competition

» 5 lessons from transforming culture in government

» Avoid the biases and traps of user and market research

» How to use product strategy to influence dysfunctional corporate strategy