Becoming a product manager at Ministry of Justice Digital

Becoming a product manager at Ministry of Justice Digital

This article was originally published on MOJ Digital’s blog in January 2015.

Fancy a job as a product manager? Do you see yourself working in a hot start-up with a small, tight-knit team of specialists?

I’ll bet you never considered the Ministry of Justice as an option. You’re missing a trick – let me explain why.

Ministry of all the talents #

I sometimes describe MOJ Digital to my friends as GDS-flavoured: cast in the mould of the Government Digital Service, yet with its own distinct identity (creating justice services for all).

At MOJ Digital, we also work in agile, multidisciplinary teams made up of specialists in research, design, development, tech, delivery, content and product management. It’s a rare luxury to be surrounded by so many experts working together.

However, this can also throw up challenges. It can be easy to forget that, every now and again, each specialist needs help and support from someone in their own field.

Working at MOJDS
Working at MOJDS

Product manager powwows #

This is why we have heads of profession – to look after the specialists. As head of product here, I look after the product managers. While they’re all working hard with their separate teams on their products, I bring them together on a regular basis as a group of like-minded people.

This allows us to share things we’ve learnt with each other, help each other out and (perhaps most importantly) remember that we’re part of something bigger, so no-one is left to fend for themselves.

I meet with each member of my team at least once a fortnight, to talk through what’s on their mind and discuss ways to do things better. We also run in-house training and regularly showcase our work to the rest of the organisation.

Post-It notes are always popular
Post-It notes are always popular

Making the grade #

We’ve grown rapidly over the past year or so, and have been doing a fair amount of recruitment. We have high standards, and want the most capable and motivated people to to manage our products. But we’re not always looking for people with years of experience.

Applying for a product manager role can seem particularly tricky. You’ll have to be familiar with many different disciplines, and have both ‘soft’ communication skills and ‘techie’ product management ones. It can feel like every job requires more experience than you have.

Tools of the product management trade
Tools of the product management trade

We are hiring #

I believe that if you have the right aptitude and attitude you can become an excellent product manager, regardless of your starting level of experience.

That is why we’re currently recruiting for 2 different levels of product manager:

  • Associate Product Managers, who understand digital and agile ways of working, but who may not have years of experience behind them
  • Product Managers, who have the benefit of extra experience

If you’re successful, we will support your development – through in-house training, peer-to-peer advice, shadowing, mentoring and ‘learning by doing’.

Before now, you might not have considered working in the civil service as a digital product manager. I hope I’ve changed your mind!

If  you’re interested, please get in touch. We’re always keen to hear from you.

Follow Jock on Twitter @jockbu, and MOJ Digital @justice_digital.

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Read more from Jock

The Practitioner's Guide to Product Management book cover

The Practitioner's Guide To Product Management

by Jock Busuttil

“This is a great book for Product Managers or those considering a career in Product Management.”

— Lyndsay Denton

Jock Busuttil is a freelance head of product, product management coach and author. He has spent over two decades working with technology companies to improve their product management practices, from startups to multinationals. In 2012 Jock founded Product People Limited, which provides product management consultancy, coaching and training. Its clients include BBC, University of Cambridge, Ometria, Prolific and the UK’s Ministry of Justice and Government Digital Service (GDS). Jock holds a master’s degree in Classics from the University of Cambridge. He is the author of the popular book The Practitioner’s Guide To Product Management, which was published in January 2015 by Grand Central Publishing in the US and Piatkus in the UK. He writes the blog I Manage Products and weekly product management newsletter PRODUCTHEAD. You can find him on Mastodon, Twitter and LinkedIn.

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