PRODUCTHEAD: “Don’t f**k up the culture”
» Problems come and go, but culture is forever » Psychological safety presents a new set…
PRODUCTHEAD – Product management newsletter
PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
PRODUCTHEAD: Service design and product management
» Customers are seeking more value from digital technologies — “liquid experiences” » Services by nature…
PRODUCTHEAD: Ethical product management
» Product managers must understand the impact of their products on society as a whole »…
PRODUCTHEAD: User personas or creepy caricatures?
» Avoid waste by by first researching “shallow” user personas then progressively elaborating as needed »…
PRODUCTHEAD: Trust and customer success
» Keeping your users’ attention means minimising cognitive drain » Customer onboarding is a continuous process…
PRODUCTHEAD: Why do my houseplants keep dying?
» Use sensitivity analysis to identify the make-or-break metrics for your business » Your analytics approach…
PRODUCTHEAD: What’s the fuss about Jobs To Be Done?
» A milkshake is really just a way to pass the time and stave off hunger…
PRODUCTHEAD: The new lamplighters
» Amazon warehouses are gradually moving towards full robotic automation » Greater automation creates new types…
PRODUCTHEAD: Recruiting the right stuff
» Emotional intelligence is more important than technical skills » Hire people who will increase your…
PRODUCTHEAD: When did storytelling become so hard?
» “Requirements” is another way of saying “just shut up and build it” » A user…
