PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
» With AI, shipping a product is not ‘done’, it’s the start of testing whether its behaviour is acceptable
» Staff-facing products are about tasks, decisions and protection
» Operating models are shifting because of AI; during the transition communication and collaboration need to change
» 10-min Board prep: What do I need from this room? What’s my one-line recommendation? And what will they repeat without me in the room?
» Culture, product and customer insight aren’t separate concerns, they’re interdependent
» AI frees you up for thinking, learning and judgement
» IKEA found €1.3B using AI as a growth lever, not a cost lever
» AI should not be a further excuse to avoid human collaboration
» Communicating your differentiated value consistently works better than a custom pitch every time
» For go-to-market without a PMM, aim to fill some of the gaps, not to take over the whole role
» Traditional marketing-generated leads involve telling the customer the value; product-led growth shows the value instead
» Avoid ambiguity by speaking plainly
» Bring the data, not the verdict
» Articulate the cost and opportunity cost
» A ‘yes’ is only worth something if a ‘no’ is worth something
» Exclusive free giveaways for PRODUCTHEAD subscribers in May
» Use genAI to generate possibilities and identify blindspots in your thinking without incurring cognitive debt
» Backlash against the UK’s NHS closing public code repositories
» Ready meals are okay, just not all the time
» Previous hype cycles masked who really had product-market fit and who didn’t
» Humans excel where AI doesn’t
» New tech rarely solves social problems
» Humans, not AI, are still sifting job applicants in or out
» PMs should use AI to amplify their thinking, not replace it
» Positive news for product managers in the UK job market
» Advice from someone unjustly fired from Facebook
» Traditional SaaS companies will struggle if they believe they’ll control their UI for ever
» Some org leaders think that AI can replace their “glue people”
» The glue person’s work is often invisible because they were good at it
» Make your principles explicit so you can make the hard trade-offs between things you value
» Your organisation’s strategy is the anchor that your culture – how you work together – is built on
