PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
» The SaaSpocalypse won’t kill off vendors, but they will have to change their pricing strategy
» There is an opportunity to exploit higher usage driven by AI agents and increased automation
» Open and sustainable dialogue across roles leads to greater organisation coherence
» An organisation’s business model solidifies over time
» A new venture with a different model should ideally be pursued separately to the main org
» Understand the needs of your audience to be more influential
» Go-to-market execs won’t hear you unless you speak in currency symbols
» Your manager can’t advocate for you if you don’t brief them
» When a measure becomes a target, it ceases to be a good measure
» Product, market, model and channel must all fit together to be successful
» In complex human systems the constraint is often policy, mindset, or coordination, not a single bottleneck
» Being the “human in the loop” means having genuine authority, time to think, and understanding the bigger picture well enough to question the system
» AI is forcing us to adapt how we work in the face of greater information flow
» However, this doesn’t mean we abandon the fundamental guiding principles of our discipline
» With AI, shipping a product is not ‘done’, it’s the start of testing whether its behaviour is acceptable
» Staff-facing products are about tasks, decisions and protection
» Operating models are shifting because of AI; during the transition communication and collaboration need to change
» 10-min Board prep: What do I need from this room? What’s my one-line recommendation? And what will they repeat without me in the room?
» Culture, product and customer insight aren’t separate concerns, they’re interdependent
» AI frees you up for thinking, learning and judgement
» IKEA found €1.3B using AI as a growth lever, not a cost lever
» AI should not be a further excuse to avoid human collaboration
» Communicating your differentiated value consistently works better than a custom pitch every time
» For go-to-market without a PMM, aim to fill some of the gaps, not to take over the whole role
» Traditional marketing-generated leads involve telling the customer the value; product-led growth shows the value instead
