Q&A: What makes a good UX designer?

Q&A: What makes a good UX designer?

I’m asked questions about product management from time to time. Here’s one I’ve answered recently:

Hi Jock,

Based on your experience, what makes a good UX Designer from the perspective of a product manager?


Read on for my reply.

Hi S,

Ooh – a tricky question :-)

In no particular order:

  1. Experienced in their own discipline but still keen to learn more
  2. Willing to share their knowledge with others (so everyone gets to know the principles of good UX / design)
  3. Open to discussions with / perspectives of other disciplines (good team collaborator)
  4. Not precious about their own designs – user needs are the most important factor
  5. Able to work within an iterative development environment



[I would argue this could apply to any specialist discipline on a product team simply by replacing ‘UX’ and ‘design’ as appropriate.

What do you think? Leave me a comment below.

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Read more from Jock

The Practitioner's Guide to Product Management book cover

The Practitioner’s Guide to Product Management
by Jock Busuttil

“This is a great book for Product Managers or those considering a career in Product Management.”

— Lyndsay Denton

Jock is a freelance head of product, author and conference speaker. He has spent nearly two decades working with technology companies to improve their product management practices, from startups to multinationals. His clients include the BBC, University of Cambridge, and the UK's Ministry of Justice and Government Digital Service (GDS). In 2012 Jock founded Product People Limited, a product management consultancy and training company. He is also the author of the popular book The Practitioner's Guide to Product Management and the blog I Manage Products.

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