Open, honest and always improving
In government, product is borne out of transparency, quite a lot of cake and a fanatical desire to serve the needs of users. Video and slides!
Tag: metrics
65: The secrets of meaningful product roadmaps (redux)
Product managers often struggle to keep on top of their product roadmap. I recently gave this talk at Landing Festival Berlin to explain where people often get lost and show you how to make your product roadmaps more meaningful, user-centric and measurable.
Speaking at DevTalks Bucharest in June
Hello! I’ve not published a great deal on the blog recently. In my defence, I’ve been doing a fair amount of paid writing work and my brain has run out of words temporarily. If you’re interested, I’m writing (then delivering) …
Tagged with: analytics, Bucharest, DevTalks, ethics, giveaway, London, metrics, Mind The Product, public speaking, writing
62: How to measure product manager performance
A real-life case study for measuring the performance of a team of product managers, with examples to download
Q&A: Getting into product management
This is an interview I did a little while ago with a user experience author living on the US East Coast. She was interested in moving into freelance product management.
The benefits of open and transparent data
I gave a talk recently about how I’ve been using data and analytics to guide my decisions in product management. I’ve edited the transcript a little and split it into bite-size parts for your entertainment. This bit is about the benefits of open and transparent data.
Tagged with: analytics, Government Digital Service (GDS), KPI, metrics, Ministry of Justice, MOJ Digital, outcome, talk
Starting with a guess: how to use data creatively
The good folks at Product Coalition interviewed me the other day as part of their “Data-Driven Product Manager” series. The interview covers things like: thinking about outcomes, not outputs; alignment with broader goals; finding and measuring leading indicators; and the …
3 ways to build a better sales team
More often than not the relationship between product management and the sales team frustrates both sides. Here are three ways to build a better sales team.
21: Seven KPIs for customer insight
Knowledge is power for product managers, but you have to gather and interpret the right metrics. Here are seven suggested KPIs that you can use to expand your customer insight and to drive better performance.
4 key ways to spot a successful product manager
As a product manager, how do you know you’re doing your job well? This article outlines the problem with traditional metrics for product managers and offers some better alternatives for measuring success: communication, ideas, roadmapping, launch and end-of-life.
Tagged with: anti-launch, Apple, behaviour, benefits, business case, checklist, communication, developers, Dragons' Den, end-of-life, idea, indicator, iPad, iPhone, KPI, launch, measure, metrics, objective, performance, prioritisation, problem, Product Lifecycle, product management, quality, reactive, research, roadmaps, value