» KPIs measure what you’re already doing, OKRs are for change

» Problematic OKRs are too big in scope, activity-focused and disconnected from strategy

» The Narrative, Commitments, Tasks (NCT) framework offers an alternative to OKRs

» Objectives and key results (OKRs) set ambitious goals and track progress towards them

» Manage your desired outcomes separately from what you do to achieve those outcomes

» Make use of OKRs standard across all teams

» Learn from when you fail to achieve your desired outcomes

» OKRs go hand-in-hand with team autonomy