» Identify the key stakeholders whom you need to trust you and collaborate with you regularly

» Understand the real reason for anger – whether in others or ourselves

» Remember where stakeholders’ help starts and ends

» To be trusted, you need to demonstrate your competence

I’ve just kicked off another project through my firm, Product People Limited. With the inevitable flurry of project start-up activity, a couple of basic tasks have reminded me how important it is for product managers to be flexible, whenever possible.