81: The unifying principles of product management
A recent tweet by John Cutler provoked some interesting reactions. It got me thinking about whether…
Tag: users first
What to do when service transformation goes wrong
When companies set out to redesign a product or service, the results can sometimes be underwhelming.…
74: The black art of content design
This week I learnt the phrase ‘black art’ comes from the world of printing presses. So…
5 product leadership lessons learnt from the UK’s Ministry of Justice Digital team
I talk about the 5 product leadership lessons I learnt about digital transformation and working with…
What exactly is a freelance head of product? (Interview for Working Products conference)
3 questions and answers: What exactly is a “Freelance Head of Product”? What is a great…
65: The secrets of meaningful product roadmaps (redux)
Product managers often struggle to keep on top of their product roadmap. I recently gave this…
Product management has evolved. Has your company?
This month’s topic was on product management in general. For most around the table, it was…
How do you keep user needs front and centre?
I was recently asked this question: How do you keep user needs at the centre of…
Getting better at public speaking
I’m currently working to improve my public speaking, and I recently gave a talk on Digital…
