» It can aid a team’s progress to make lots of small bets, rather than one large one in a quarter

» Separate your outputs in a release plan from the outcomes in your product roadmap

» Parkinson’s Law: work always expands to fill the time available

» When there is a financial incentive, people will industrialise technology to automate money-making activities

» Authoritative-sounding yet factually inaccurate content generated by AIs is harmful

» Product managers should be primarily concerned with what is best for users from an ethical point of view

Product managers of software and hardware platforms face unique challenges that PMs of ‘regular’ products do not.

In this panel discussion, Hans-Bernd Kittlaus discusses platform product management with Samira Negm, Peter Stadlinger and Jock Busuttil.

» Some people think about problems directly; others think through the problem via potential solutions

» Organisations often jump straight into action without establishing a foundation for coping with uncertainty

» If one group has all the decision-making power, others cannot properly contribute

» The wording of your product manager job description could be putting off good candidates

» Listing excessive requirements for the role will deter risk-averse candidates

» Think about why you’re hiring and the candidate attributes you need most

» Don’t copy-and-paste other job descriptions — they won’t describe what your organisation needs

» Humility and authenticity go a long way in building trust

» It is hard both to share data when expected, and to do so in a way that is trustworthy and acceptable to the public

» “Nobody ever read a simple sentence and thought ‘well, that was too easy to understand.’”

» With care it is possible to create valuable products with user data while maintaining trustworthiness