New technology is not going to suddenly make all the challenges facing an organisation disappear overnight. Why? Because more often than not, those challenges are social not technological. Technology alone rarely solves ‘people problems’.
» The negative effects of social media algorithms were an early warning for the consequences of generative AI
» As product managers, we have a duty of care to our users
» The unpredictability of genAI poses varying risks of harm to users depending on the context
» Comprehensive introductory training on large language models (LLMs)
» Nonverbal communication can make assistive robots more effective
» Practical suggestions to foster greater alignment between product and go-to-market teams
» In time our use of genAI will balance out with the human touch
» Learn what genAI can and can’t do, and how far it can be trusted
» LLMs will most likely take over the routine writing that holds organisations together
» “This is what we learned, and here’s how we’re going to adjust our plan”
» As with strategy, studying and predicting the future isn’t an innate skill but a muscle you can build
» AI will eventually have its “plane crash moment”
» Balancing opportunity with strategy in the midst of competing distractions is hard
» You wouldn’t let genAI write your product strategy without checking it, right?
» Product strategy discovery focuses on the problem space
» Sarah Jeong on why the Pixel 9’s Reimagine feature is the final nail in the coffin for trust in photos
» 9 Sept: I’m giving a talk for Product People on lessons about org culture
» Larger companies are far more likely to hire for intern, junior or associate level PM positions, but competition will be greater
» Product success comes from the way its product manager makes decisions, thinks, communicates and relates
» By reinstating Sam Altman, OpenAI has chosen financial success over its altruistic principles
» When Steve Jobs left Apple in 1985, the board believed he wasn’t ready to be CEO
» Google was quick to fire ethicist Timnit Gebru when she challenged its lucrative search advertising business
» Anyone can access generative AI, so simply using it is not a competitive advantage
» SEO has long sought to game search engine rankings; AI provides a new tool for doing so
» LLMs trained on AI output become increasingly detached from reality: “model collapse”
