» With appropriate context, those closest to the problem should make the product decisions

» Be outcome-focused and evidence-based regardless of what kind of product or service you work on

» Be careful not to automatically balance out a conflicting behaviour in others (such as a founder’s bias)

» “The obstacle is the way” – every setback is an opportunity to improve our condition

» Semantic ablation is when language outliers and quirks are averaged away by genAI

» GenAI exposes the thresholds and grey areas in your service’s decision-making

» Being able to build fast necessitates more human selectivity, not less

» Bad services can arise from not realising the service and the user need have drifted apart

» GenAI shifts the focus from shipping products to stewarding living systems that are continually learning and adapting

» Delegate the same kinds of task to an AI agent as you would to an intern

» Generative AI won’t help you find product differentiators

» Evals are a way of checking the quality and effectiveness of your LLM and AI tools

» Learning their skills hands-on is the best way to appreciate specialists’ roles

» A good roadmap can be a valuable way of showing reliability and building trust

» CEOs fall on a spectrum of ‘only assigning work’ and ‘collaborating with staff’

» Master the genAI tools relevant to your skillset before someone less experienced makes you redundant

» Rank stacking has fallen out of favour because it breeds internal sabotage and mediocrity

» Orgs drift between varying degrees of horizontal and vertical ‘coupling’

» We are arguably in 3 AI bubbles: speculative, infrastructure and hype

» Better methods than roadmaps exist when there’s a broad gap between vision and execution

» A PM’s vibe coded prototype is just another way to dictate requirements to the team

» Just because you can build features more quickly doesn’t mean you should build them

» Greater strategic discipline than ever is needed to build worthwhile products

» AI may help you ship faster, but validating what you shipped still takes time

» In large complex organisations, transparent, written communication helps to avoid misinterpretation

» A strategy is just a wishlist if you never actually follow through on a decision