Q&A: What makes a good UX designer?
Hi Jock, what makes a good UX Designer from the perspective of a product manager?
Tag: behaviour
54: How to stop common B2B dysfunctions in the product team
There are several common dysfunctions plaguing product teams in B2B companies the world over. How can you stop them? Read on for suggestions.
Tagged with: B2B, behaviour, cognitive bias, Government Digital Service (GDS), influencing, Martha Lane Fox, sales, stakeholders, Tom Loosemore
3 ways to build a better sales team
More often than not the relationship between product management and the sales team frustrates both sides. Here are three ways to build a better sales team.
6 simple rules of product management
I spent August in Sydney creating some new training. What was particularly interesting was that it wasn’t intended for the product people – it was to introduce everyone else in the organisation to the concepts of product management.
48: Mac or PC? You don’t have to pick a side
If you find yourself attempting to win over the rest of your organisation to a more user-centric, evidence-led way of working, remember how jarring change can be and actively work to soften the impact for them.
Tagged with: Apple, behaviour, change, Google, Microsoft, Ministry of Justice, MOJ Digital, transformation
32: Be flexible
I’ve just kicked off another project through my firm, Product People Limited. With the inevitable flurry of project start-up activity, a couple of basic tasks have reminded me how important it is for product managers to be as flexible as possible, whenever possible.
31: Learn to enjoy networking
Business networking used to hold about as much appeal for me as speed-dating with alligators. It was only later that I came to tolerate it, even enjoy it, but only after I learned to think about it differently. If the prospect of a room of people at an event fills you with dread, read on, this may help.
What you should expect when recruiting a product manager
After my slightly frivolous post last time, I wanted to follow up with a more practical article intended for people wanting to hire a product manager and, by the same token, those of you wanting to step into that role.
Why sales needs to align with product management to win more business
Despite relying on each other for the success of their products, the Sales and Product teams often have a jarring relationship. This is far from ideal. By looking at where things go wrong we can identify a better way of working with each other. The prizes on offer: shorter sales cycles, more easily achieved targets and customers who are always happy to hear from you.
Tagged with: behaviour, customer satisfaction, disruption, outcome, problem, product management, relationship, sales, successful, why
22: Blow your own trumpet
As a product manager, people will take credit for your hard work – unless you trumpet your own successes!