PRODUCTHEAD: The right kind of conflict
» Conflict in product management is unavoidable » Some conflict is actually desirable and healthy »…
Tag: behaviour
PRODUCTHEAD: I’ve solved the whole genAI problem
» Comprehensive introductory training on large language models (LLMs) » Nonverbal communication can make assistive robots…
PRODUCTHEAD: Strategy toolkit, disappointment and behavioural change
» Strategy is a coherent set of choices about what we’re going to do to achieve…
PRODUCTHEAD: Personal user manuals
» Written well, personal user manuals can build psychological safety » However, they can also be…
PRODUCTHEAD: Empathy with engineering (or avoiding developer disengagement)
» Rather than focusing on engineering team productivity, examine the causes of their low / negative…
PRODUCTHEAD: Empowered teams can’t simply do whatever they like
» Empowered teams can only succeed if the leadership team is on board » Leaders can’t…
PRODUCTHEAD: Training wheels and learned helplessness
» Motivation comes from making progress in meaningful work » A mission-focused team tackling poorly understood…
PRODUCTHEAD: What do you worry about on a Sunday night?
» To reduce coordination cost, partition the work by time or space » Behavioural design considers…
PRODUCTHEAD: 3 ways to handle team conflicts
» When delivering difficult news at work, you are not there to seek sympathy » Tie…
PRODUCTHEAD: The strange attraction of desire paths
» Desire paths spring up as users’ needs and goals change » The effort paradox: the…
