» Good product managers amplify the ability of an organisation to generate value

» Successful companies have figured out how to align quality, customer value, and sustainable velocity

» With no formal entry requirements, many people have piled in to product management with little care for the craft

» Be involved and interested, but not on the critical path

» Talk about the ideas you threw away, in commercial language

» Founders are rejecting the generic advice to delegate everything — this evolves the product manager role

» One definition of value is the impact of a product team’s work on the company’s success

» To deliver value quickly as a new starter, understand people, problems, context, process and culture

» We rarely show value to users, the business and others affected by our product on the same journey map – why?

» What happens when words and deeds don’t align

» More than office decoration: taking a stand on core values

» When our values are aligned to the things we create, work doesn’t feel like work

» What is meant by the word “brand”

Like doing the washing-up, vacuuming under the sofa or cleaning your windows, housekeeping tasks with your product can get neglected because they’re tedious, not as interesting as new features and so on. However, if you’ve ever found yourself eating breakfast cereal out of an oven tray with a serving spoon because every single item of cutlery and crockery is festering in a pile in your sink, it should be apparent there is inherent value in tackling housekeeping tasks bit by bit over time.