PRODUCTHEAD: Bad communication – how to annoy and alienate your users
» Celsys are going to start charging for software updates to their popular Clip Studio Paint…
» Celsys are going to start charging for software updates to their popular Clip Studio Paint…
» In solving their own internal scaling problem, Amazon inadvertently created the building blocks for the…
When your stakeholders each have their own interpretations of the product strategy, this lack of stakeholder…
» Every other team is allowed to be uncertain about the future — so should product…
» Your users must value your product more than it would cost them to switch »…
» People more easily accept they’re not seeing the whole picture than being told they’re wrong…
» Use empathy to appreciate the context, needs and pain points of your stakeholders » Understanding…
» Each customer has their own unique journey to and through your product » Conversion funnel…
» Story structure and the right content give your presenting more impact » Try to create…
» A mind map is helpful for noting non-linear information » The Cornell note-taking method can…