My folks brought me up to remember my manners. I consider I’ve perhaps taken this a little too far when I find myself apologising to people in London who have just shoulder-barged me into the path of an oncoming bus. But manners are important, especially for a product manager, where your success relies on the help of many others.

Contrary to what you may think, most of product management is actually selling. You are continually selling new product concepts, ideas for improvement as well as pitches for projects. What you may not realise is that what most people think is selling isn’t actually selling.

One of the easiest ways to spot a product manager in the wild is to look for the slightly frazzled person with the longest to-do list and a determined look in their eye.

While I think we generally enjoy keeping ourselves busy, I’ve often noticed over a beer with colleagues that we (myself included) also quite enjoy having a bit of a moan over how much there is to do and that the work is never-ending.