Category: PRODUCTHEAD – Product management newsletter

PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).

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» When strategic frames grow rigid, companies, like nations, tend to keep fighting the last war

» If organisations (incorrectly) view change as gradual they will have resistance to the change

» The innovator’s dilemma: cater to current needs or attempt to anticipate future demands?

» Many common financial tools distort the value, importance, and likelihood of success of investments in innovation

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» Match your product’s units to how your customer measures value

» Changing your pricing model regularly needn’t be a bad thing — it just has to be done carefully

» With usage-based pricing, help your customers to anticipate their likely costs

» Care has to be taken to keep dynamic / surge pricing transparent

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» Moving to a product-led growth model takes time and will encounter resistance

» A product-led model does not replace the sales-led or marketing-led approach completely

» Growth loops operate on a similar principle to compound interest

» Software companies with a frictionless product approach displace custom-built apps

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» Take a systematic approach to evaluating multiple solutions to the same opportunity

» ‘Assumption’ is just another word for ‘things we believe’

» When there are many opportunities in contention, assess whether it’s worth solving the problem

» We tend to come up with solutions before defining the problem they solve

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AI is:
» accelerating the design of novel proteins, enabling a new wave of vaccines and drugs

» predicting extreme weather events, helping to protect residents

» listening to the rainforest and sends real-time alerts for chainsaws, trucks, cars and signs of incursion

» monitoring the world’s oceans for illegal fishing activity

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» To reduce coordination cost, partition the work by time or space

» Behavioural design considers customers’ levels of mental energy, cognitive biases, and their existing patterns

» Successful organisations reinforce psychological safety in different ways

» Adding more people to a team makes communication a more significant overhead

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» To reduce coordination cost, partition the work by time or space

» Behavioural design considers customers’ levels of mental energy, cognitive biases, and their existing patterns

» Successful organisations reinforce psychological safety in different ways

» Adding more people to a team makes communication a more significant overhead

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» Decisions should be the result of rational and deliberate reasoning, but not all are perfectly rational

» Almost every decision has associated downsides or compromises

» Avoid trying to please people or to allow individuals to dominate the decision-making process

» It’s easy to conflate transparency on the decision-making process, with transparency on the actual decisions

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» The best moment to teach a user to use a new feature is when it is valuable for them

» Uncompleted tasks stick in a person’s memory, completed tasks are more easily forgotten

» Provide a safe, controlled environment to help users experiment and learn a new skill