» Asking about a specific problem causes people to ignore the other problems they have

» Make time for product discovery in small steps, not all at once

» Biases reduce cognitive load for our brain when it processes new information

» An opportunity solution tree is a way to externalize your thinking

» It can aid a team’s progress to make lots of small bets, rather than one large one in a quarter

» Separate your outputs in a release plan from the outcomes in your product roadmap

» Parkinson’s Law: work always expands to fill the time available

» When there is a financial incentive, people will industrialise technology to automate money-making activities

» Authoritative-sounding yet factually inaccurate content generated by AIs is harmful

» Product managers should be primarily concerned with what is best for users from an ethical point of view

» Some people think about problems directly; others think through the problem via potential solutions

» Organisations often jump straight into action without establishing a foundation for coping with uncertainty

» If one group has all the decision-making power, others cannot properly contribute