PRODUCTHEAD: Games and customer onboarding
» The best moment to teach a user to use a new feature is when it…
PRODUCTHEAD – Product management newsletter
PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
PRODUCTHEAD: How technical does a product manager need to be?
» Developers and managers often have conflicting views of what constitutes value in software » Software…
PRODUCTHEAD: 3 ways to handle team conflicts
» When delivering difficult news at work, you are not there to seek sympathy » Tie…
PRODUCTHEAD: The strange attraction of desire paths
» Desire paths spring up as users’ needs and goals change » The effort paradox: the…
PRODUCTHEAD: How to transcribe and analyse your user research recordings
» Thematic analysis identifies the main themes emerging from qualitative data, such as interview transcripts »…
PRODUCTHEAD: How to record your user research interviews
» A mobile phone may be all you need to record an interview » For in-person…
PRODUCTHEAD: How to plan a user research interview
» Ask your team: what do we actually need to know, by when, and how confident…
PRODUCTHEAD: Trade-offs and negotiation
» Ask “why” to understand the other side’s position and interest » All negotiations involve both…
PRODUCTHEAD: The perils of pitch presentation culture
» Asking about a specific problem causes people to ignore the other problems they have »…
PRODUCTHEAD: What can product managers learn about discovery from a superhero costume maker?
» Don’t specify rigid requirements to your delivery team, have a collaborative conversation instead » Try…
