PRODUCTHEAD: 3 ways to handle team conflicts
» When delivering difficult news at work, you are not there to seek sympathy » Tie…
PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
» When delivering difficult news at work, you are not there to seek sympathy » Tie…
» Desire paths spring up as users’ needs and goals change » The effort paradox: the…
» Thematic analysis identifies the main themes emerging from qualitative data, such as interview transcripts »…
» A mobile phone may be all you need to record an interview » For in-person…
» Ask your team: what do we actually need to know, by when, and how confident…
» Ask “why” to understand the other side’s position and interest » All negotiations involve both…
» Asking about a specific problem causes people to ignore the other problems they have »…
» Don’t specify rigid requirements to your delivery team, have a collaborative conversation instead » Try…
» ChatGPT’s inability to produce exact quotes from web pages is what makes us think it…
» It can aid a team’s progress to make lots of small bets, rather than one…