PRODUCTHEAD: Service mapping for product managers
» Service maps help teams and stakeholders to understand interactions with a service across touchpoints over…
PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
» Service maps help teams and stakeholders to understand interactions with a service across touchpoints over…
» Outcome-driven product roadmaps shift the focus from building features to solving user problems » A…
» A product coach should measure their own job performance by the successes of their team…
» Async working lets you set aside time for deep thinking » Forced remote working led…
» Over time, communities of practice risk themselves becoming new silos » Be intentional about what…
» Data ethics studies and evaluates moral problems related to data, algorithms and corresponding practices, in…
» 3 tenets of product ops: insights, research, and processes & practices » Product ops is…
» Focus your prototyping on the moments that matter most to users » Prototypes range in…
» Don’t be driven by metrics — be informed by them » The mental tendency to…
» Your products will reflect your organisational structure (Conway’s Law) » You can structure your teams…