» Good candidates have initiative and passion to pursue their opinions

» The transition from product manager to leader requires many new skill sets

» Discovery is about understanding the problem space experienced by people

» Becoming a product leader means letting go of the day-to-day product management

» Netflix on HR: “Be honest, and treat people like adults”

» Your North Star metric best captures the core value that your product delivers to customers

» Meetings are for information exchange, workshops are for solving problems

» With hybrid working, adopt a “remote first” mindset to avoid divisions in your team

» Poor workshop facilitation discourages future participation

» Reflection gives everyone a chance to contribute and listen