What’s the one thing retailers are doing wrong in ecommerce?
When it comes to the ecommerce checkout process, what’s one thing that retailers are doing wrong?…
58: What Eurovision taught me about product management
For a glitzy song contest, Eurovision has a lot to answer for. There is a product…
57: Cut through red tape
If bureaucracy and organisational inertia frustrate you, read on.
How do you keep user needs front and centre?
I was recently asked this question: How do you keep user needs at the centre of…
The secret behind meaningful product roadmaps
I gave a talk recently about how I’ve been using data and analytics to guide my…
Photo by Musa Ortaç from Pexels
56: The coffee shop problem
How much of a problem is it if something similar to your shiny new product idea…
The benefits of open and transparent data
I gave a talk recently about how I’ve been using data and analytics to guide my…
What sources of information should people use to build products?
Here’s a question I was asked recently: What sources of information do you suggest folks building…
What user trends do you see?
“Are you seeing any key trends from the user perspective that companies need to be thinking…
What kinds of questions should I be asking in discovery?
I was recently asked this question: During the problem exploration phase, what kinds of questions should…
