Building a product community in government
We have many product-minded people in the Government Digital Service (GDS) and across government, but we’re…
54: How to stop common B2B dysfunctions in the product team
There are several common dysfunctions plaguing product teams in B2B companies the world over. How can…
Credit: Trello, Inc.
53: THIS is what product-market fit looks like
Product-market fit is one of those concepts that seems relatively straightforward in theory but ends up…
SmartGate kiosks at an airport
52: It only takes one bottleneck
On my arrival in Australia I was initially impressed by the slick service design of their…
The £20 bottle of Blue Nun
To all wannabe e-commerce entrepreneurs: you no longer have any excuse. It’s possible to fire up …
3 ways to build a better sales team
More often than not the relationship between product management and the sales team frustrates both sides.…
Should I start a bank?
After yet another day of outage from my business bank, I found myself thinking: “I could…
How to show your team the benefits of experimentation
This is a little post about some ways to convince a reluctant development team that experimentation…
51: Assemble the right product team
Government digital teams have a way to ensure their digital services and products are created in…
Getting better at public speaking
I’m currently working to improve my public speaking, and I recently gave a talk on Digital…
