We have many product-minded people in the Government Digital Service (GDS) and across government, but we’re only just beginning to operate as a product community. I’m currently helping GDS out and have written a post for their blog on how we’re beginning to improve things.
There are several common dysfunctions plaguing product teams in B2B companies the world over. How can you stop them? Read on for suggestions.
Product-market fit is one of those concepts that seems relatively straightforward in theory but ends up being elusive in practice. But what does product-market fit actually look like when you get there?
On my arrival in Australia I was initially impressed by the slick service design of their automated SmartGate immigration process. Until I found myself back to having to fill in declaration cards with a pen, that is.
More often than not the relationship between product management and the sales team frustrates both sides. Here are three ways to build a better sales team.
After yet another day of outage from my business bank, I found myself thinking: “I could do this better. I should start a bank.”
Government digital teams have a way to ensure their digital services and products are created in the right way.
I’m no expert on service design, but it’s an area I’m curious to learn more about. This is a novice’s introduction to service design for product managers.
If you were to inherit a large product portfolio, some of which hadn’t been updated in years, how would you prioritise which ones to work on? This article explains how.
Remember how jarring change can be for people and actively work to soften the impact for them.
