A whole product is often a complex combination of several products and services. Some you create yourself, some are created by others. You’re responsible for the whole lot, even if they’re not all directly in your control.

Okay, okay, so maybe likening the Project Management Office (PMO) to the Empire hunting down the Rebel Alliance is perhaps a teensy bit combative. But it’s how I feel sometimes. Just don’t let my desire for a weak pun give you the wrong impression. Let me explain.

In the UK government digital teams, you don’t see project managers or even Scrum masters. Why? Because they have delivery managers instead. In this article, I’m going to convince you why you need delivery managers on your teams.