If bureaucracy and organisational inertia frustrate you, read on.
Category: 100 Things I’ve Learned
My series of 100 things I’ve learned about product management
How much of a problem is it if something similar to your shiny new product idea already exists on the market?
I share my tips for beating writer’s block. In an article I used to beat writer’s block. How meta.
There are several common dysfunctions plaguing product teams in B2B companies the world over. How can you stop them? Read on for suggestions.
Product-market fit is one of those concepts that seems relatively straightforward in theory but ends up being elusive in practice. But what does product-market fit actually look like when you get there?
On my arrival in Australia I was initially impressed by the slick service design of their automated SmartGate immigration process. Until I found myself back to having to fill in declaration cards with a pen, that is.
Government digital teams have a way to ensure their digital services and products are created in the right way. In this post I’ll share with you how they do this and explain how you can make it work at your organisation.
I’m no expert on service design, but it’s an area I’m curious to learn more about. This is a novice’s introduction to service design for product managers.
If you were to inherit a portfolio of ninety legacy products, some of which hadn’t been updated in years, what would you decide to do with them? And how would you prioritise which ones to work on? This article explains how.
If you find yourself attempting to win over the rest of your organisation to a more user-centric, evidence-led way of working, remember how jarring change can be and actively work to soften the impact for them.