PRODUCTHEAD: Understanding the user’s perspective
» A common language about research is vital for building a team’s capability » Customers are…
PRODUCTHEAD – Product management newsletter
PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
PRODUCTHEAD: Do the hard work to make it simple
» Focus helps to reduce cognitive load without losing sight of the underlying complexity — it…
PRODUCTHEAD: Setting up a product support team
» Work continues after the project ends — plan for the ongoing support of your product…
PRODUCTHEAD: Playing Whack-a-mole with symptoms
» Treating symptoms may provide short-term relief but does not alter the status quo » Root…
PRODUCTHEAD: Communication toolkit recap
» In case you missed it: recap of the communication toolkit
PRODUCTHEAD: It’s okay to be proud of your achievements
» To earn trust you need people to know what you’ve achieved » Weeknotes are a…
PRODUCTHEAD: Bad communication – how to annoy and alienate your users
» Celsys are going to start charging for software updates to their popular Clip Studio Paint…
PRODUCTHEAD: Will platforms conquer the world?
» In solving their own internal scaling problem, Amazon inadvertently created the building blocks for the…
PRODUCTHEAD: Back to school
» Every other team is allowed to be uncertain about the future — so should product…
PRODUCTHEAD: Should I retire … (my product)?
» Your users must value your product more than it would cost them to switch »…
