84: Start building a community of practice with the 3 minute challenge
When you start out as a head of product, you’ll probably need to create a community…
Tag: Government Digital Service (GDS)
PRODUCTHEAD: (Re)discovering discovery
» Discovery is about understanding the problem space experienced by people » When on a tight…
PRODUCTHEAD: “Don’t f**k up the culture”
» Problems come and go, but culture is forever » Psychological safety presents a new set…
PRODUCTHEAD: Service design and product management
» Customers are seeking more value from digital technologies — “liquid experiences” » Services by nature…
PRODUCTHEAD: Digital inclusion and accessibility
» Practical accessibility and inclusion guidance from UK and US governments » Accessibility guides to various…
Managing product managers
A virtual roundtable discussion for product leaders and C-level roles. We’ll be discussing: how to measure…
PRODUCTHEAD: Content design
» Use the language of your audience » Easy-to-read content is accessible and inclusive » Even…
Open, honest and always improving
In government, product is borne out of transparency, quite a lot of cake and a fanatical…
74: The black art of content design
This week I learnt the phrase ‘black art’ comes from the world of printing presses. So…
5 product leadership lessons learnt from the UK’s Ministry of Justice Digital team
I talk about the 5 product leadership lessons I learnt about digital transformation and working with…
