» Early in your career, focus on building one skill at a time

» Find out what a company’s really like by meeting a contact there informally before the interview

» Practice experts can enjoy a varied career, but may find it harder to work in some domains

» As a product leader, what are your identity, superpower, mission and impact?

» An inflexible process means working with incomplete information and making the wrong decisions

» Treating work as closed-ended projects leads to context switching and discontinuity

» A way to increase value in Scrum is to involve the team members in the discovery and strategy work

» Respect is not deference; it demands that we challenge each other to be the best we can be

» Wartime vs peacetime leaders employ different skill sets

» Airbnb’s changes to product management could be just what is needed in wartime or equally a retrograde step

» Working from home is a particularly polarising debate because it aligns with the leader-employee divide

» Discussions about productivity are often a proxy discussion for some other dysfunction

» Every decision is a trade-off — deciding what not to do is just as important as deciding what to do

» A good product vision captures customer, user, value proposition and links to organisational objectives

» Interrogate your goals: “For this to happen, what must be true?”, then mark which are facts or assumptions

» Avoid jumping on the first idea — check what problem we think it solves, then ask, “How else could we do this?”

» When strategic frames grow rigid, companies, like nations, tend to keep fighting the last war

» If organisations (incorrectly) view change as gradual they will have resistance to the change

» The innovator’s dilemma: cater to current needs or attempt to anticipate future demands?

» Many common financial tools distort the value, importance, and likelihood of success of investments in innovation