Every now and again, I undertake a DIY tech project. I think it’s because I’m a geek at heart and I like to think to myself a little smugly, “still got it”. This time the brief actually came from my lovely wife: shrink the physical footprint and electricity consumption of the servers running 24/7 in the home office. The beige boxes are going green!

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There are many reasons why Sales may be holding back on your new product. As we all know, Salespeople are by nature shy, retiring types, who need constant reassurance. You need to encourage and nurture them, delicate little flowers that they are. Or at the very least, restrain the urge to run screaming at them with a baseball bat held aloft.

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Hello all, hope you’re having a lovely, restful Sunday. I’ve finally got around to sharing with you the useful Product Management and Usability / User Experience bookmarks I’ve been accumulating.

I’ve found them particularly useful, I hope you will too. I’ve also thrown in a few of my friends’ sites and blogs and urge you to read the beautiful, insightful and occasionally disturbing things they say.

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Ah, emails. How did we manage without them? Personally, I think quite well. Now we appear to be unable to tear ourselves away from them.

They taunt us in our inbox, begging for attention. They follow us on our mobile devices, so there is no respite. Most importantly, they’re categorically not suited to all situations. Move a bit closer to the screen – I have some valuable advice for you…

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You expend a lot of effort getting people to buy your product and they’re happy with it.

Time passes.

You then go back to your satisfied customers and tell them what they have is now mediocre, so they have to move onto your latest and greatest product version. You see this everywhere, from washing powders to family cars, so it must work for enterprise software, right? So why are your no-longer-happy customers now chasing you with pitchforks and burning torches?

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