26: The customer is king
By failing to grasp the demographics of their customer base, Demon Internet appears to have scored…
Link of the Day: Pricing your product – it doesn’t have to be so complicated
Lovely article from Joel Gascoigne about why startups should just start charging from the outset, and …
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Photo by Miguel Cuenca from Pexels: https://www.pexels.com/photo/red-arrows-aerobatic-display-in-clear-blue-sky-32594251/
25: “Don’t let roUtINe draw U IN to danger!”
One of the easiest traps for a product manager to fall into is unquestioning routine or…
Link of the Day: Kano tutorial via Mountain Goat Software
An intriguing and nonintuitive aspect of customer satisfaction is that sometimes the feature that provides the …
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Facebook is like the drinking game “I Have Never…”
Last night at ProductTank I was chatting to some other delegates. We came to the realisation…
24: Variety is the spice of life
Sometimes when I’m stuck doing the same thing at work I joke that the repetition is…
23: Too much choice can be overwhelming
As the Olympics approached, I was salivating greedily about the twenty-four live streams of coverage the…
22: Blow your own trumpet
As a product manager, people will take credit for your hard work – unless you trumpet…
21: Seven KPIs for customer insight
Knowledge is power for product managers, but you have to gather and interpret the right metrics.…
Big data – big deal?
Everyone seems to be hyping Big Data right now. I think we’ve reached that slightly scary…
