One of the many personal challenges I’ve faced in my working life was to overcome my natural tendency towards being erratic. I’m not talking about endearing (to me at least) eccentricities, more about practical things such as a rubbish memory for dates and poor time management. Throw in a crisis and I could generally be found running around with my head on fire.

Empathy is something every product manager needs to be able to do their job well. Without it, it’s impossible to be sure what matters most to your target market and how valuable a solution to their problems will be. Empathise!

Closely related to presenting well is the art of public speaking. While not everyone is thrilled at the prospect at standing up and speaking in front of colleagues or strangers, it is a skill that can be acquired. As you become more proficient, you’ll be able to control your nerves better before a presentation and you may even come to enjoy it. Here are some suggested tips:

I’m still hunting for a replacement firewall server and some low-power desktop machines, without necessarily compromising on performance. Mind you, I’m looking for a Linux-based firewall, not a gaming machine, so ‘performance’ may be overstating things. A quick hunt on the internet later and I’m amazed by how quickly the micro PC market is continuing to evolve. I thought I’d share with you a couple of the most desirable green machines I’ve found so far.

Product managers can be creatures of habit. Some habits are good and give us a consistent and diligent approach. Sometimes, though, we allow ourselves to be constrained by habitual thinking, inhibiting true innovation. What’s stopping you?

So much of being a product manager depends on successfully persuading and influencing others. Whether you’re presenting your product strategy, presenting a business case to the Board or talking with your customers, you need to know your subject matter: to demonstrate a good knowledge of your products and market to ensure that you come over as authoritative and credible.